The Tech Today’s Rental Owners Expect

In 2025, rental property owners expect their property managers to provide a tech-enabled experience. From online payments to real-time reporting, owners want visibility, efficiency, and control.

What Owners Expect from Property Management Technology

According to Buildium’s 2025 Rental Owner Report, the majority of owners want critical rental processes handled online. These include:

Payments:
65% of owners prefer that rent and management fees are collected electronically.

Financial Reporting:
61% want digital reports that break down income, expenses, and profit/loss.

Document Management:
58% want leases, invoices, and maintenance records available through an online portal.

Communication:
55% want clear, trackable communication with their property manager.

Maintenance Tracking:
46% want maintenance tickets to be submitted and updated digitally.

How We Deliver

We provide all owners with access to a secure online portal that includes:

• Monthly and year-to-date financial statements
• Online access to signed leases, notices, and inspection reports
• Direct messaging and email communication
• Automated rent processing and disbursement tracking

Each portal is accessible from any device and updated regularly by our in-house management team.

Why It Matters

Owners who use tech-enabled property management report higher satisfaction with their provider. According to Buildium, transparency and communication are two of the most important decision factors in whether owners stay with a management company.

Offering a modern experience is not just about convenience—it helps owners make better financial decisions, increases trust, and reduces unnecessary back-and-forth.

Property management technology is no longer a value-add. It is a basic requirement for most rental owners in 2025. We’ve invested in the systems that provide clear reporting, efficient maintenance handling, and full document transparency.

Contact us today so we can help you streamline your rental property processes.